The University of South Wales collects feedback from students in many different ways and uses it to improve and enhance the quality of teaching and learning.

You Said, We Did

Below are some examples of recent feedback we have received:

  • Sports Park food is unhealthy – USW Sports Park is working with its suppliers to develop solutions that can include healthy meals. The chicken wraps are also coming back!
  • The libraries need more books – The team have worked hard over the past year and have added to the collection. There is also a page where you can request the library to purchase a book
  • You wanted to know what support is available and how to access it.
  • You wanted more course specific technology such as AutoDesk, Solidworks and Matlab. These are now available to download onto your device. You will need your University student email to register and download.
Listening to your Feedback

We can’t change 9am starts and group work but we will try and make them easier to overcome, which is why we pride ourselves on preparing our graduates for the workplace after their studies.

Ways to Give Feedback

Student Experience Circle

As part of the Student Experience Circle, these meetings take place termly and explore your experiences of student support at USW, from the Advice Zone, the Wellbeing Service and Mental Health support to events such as Welcome Week. If you’re lucky there might be freebies too. For more information or to get involved, please email Julia Crocker, Student Experience Officer

Students’ Union

Your Representatives

Course Reps work to improve the course which they are elected to represent, whereas Student Voice Reps address broader issues, operating at the faculty level. Both act as a voice for students to the University, speaking directly to decision makers and helping shape future policy.

You Make Change

The Students’ Union run a Change Week yearly, where students can talk about and act upon changes they want to see in the University. There is also Make A Change where students can submit an idea for change and if it has 15 up-votes, the idea is sent to the relevant officer or Student Council to decide upon a course of action.

Course Evaluations

Loop is USW’s online course and module evaluation system. You can provide feedback on your course and modules at any time of the year – completely anonymously, in either English or Welsh.

This ensures we capture the views of all students irrespective of their start date and the duration of their course or modules. Giving feedback early in the year also means that we may be able to make changes soon enough for you to benefit from them!

National Student Survey

The National Student Survey is an annual survey that gathers opinions from UK final year undergraduate students about their time in higher education. It is an opportunity for students to feedback what they liked about their time at University as well as the thing they felt could have been improved.