Advice Zones

The Advice Zone offers a welcoming first point of contact for all your student enquiries.

About Us

We provide fast, accurate advice, so you can focus on what matters most: your studies.

You can ask us how to change your course, contact your tutor, take time out or apply for Extenuating Circumstances.

Our team also issues ID cards, gives directions, helps you to register with the Health Service, borrow a laptop, pay your fees online, print your own letters and use the self-service machines.

Ask us questions or read one of the many FAQs in Advice Zone Online:

Advice Zone Online

One-to-one appointments can be booked for:

  • Careers
  • Counselling
  • Disability Service
  • Faculty Librarians
  • Go Wales
  • Health Service
  • Mental Wellbeing
  • Money Advice
  • Progression Advice Team
  • Study skills

Book an appointment with any of the above services:

Book appointment using Advice Zone Online

On Your Campus

Cardiff Campus Advice Centre


Glyntaff Campus Advice Zone


Newport Campus Advice Centre


Treforest Campus Advice Centre


Opening Times

8.30am – 4.30pm
No appointment needed.


01443 482540
During opening hours.

UNICAF Students


Advice Zone Online

Postgraduate Research Students

The Graduate School provides targeted advice, support and administration services for research students.

International English Students

Specialist advice for International English Students is available from the Centre for International English Students.

Partner College Students

If you’re being taught at a Partner College or through a franchise course, please contact your college first if you have queries. They may refer you to your Advice Zone.