Online Booking: Counselling Service

Appointments banner

Self-Help Options

If you’re waiting for a counselling appointment or looking for an alternative to counselling we’ve compiled a range of Self Help resources. We hope you’ll find them useful.

Online counselling

There are no more online counselling appointments for the rest of the summer break. Online Counselling should be available again next academic year.

Online Counselling FAQs

Register for Online Counselling


Getting Support

  • Wellbeing Advice – these 20-minute sessions are ideal for finding out about counselling and/or mental wellbeing support before you decide whether this is what you need.
  • Help out of hours

If your situation is an emergency, please contact your GP

Booking an Appointment

Please read the How Counselling Works page to understand the service. Before you can book an appointment, please register with the service and submit your GP details.

Book a Counselling Appointment

‘Bookable On The Day’ Appointment

If you need to talk to someone urgently, a ‘Bookable on the Day’ appointment may be available on your campus. These appointments can only be booked on the same day:

You can book a B.O.D. online from 8am on the day of the appointment.

If your situation is an emergency, please contact your GP.

External Options for Support

The University’s Counselling Service is not your only option for getting support.

  • If you are aged 25 or under, you can access telephone counselling via Get Connected while you are on a waiting list.
  • In Wales, you can phone the Community Advice & Listening Line for free, at any time of day or night, for emotional support and for advice.
  • You can try Self Help.
  • If you want to see someone urgently, you can use a Bookable on the Day Appointment. Details below.
  • The British Association for Counselling & Psychotherapy can help you find a registered Therapist
  • The Chaplaincy at the University of South Wales is an open and affirming service, which welcomes all students. The Chaplaincy offers a listening ear: you are welcome to talk confidentially with a Chaplain about any problems, ethical dilemmas, uncertainties and life questions you may have. Come and have a chat at any time.
  • You can access Help at any time, on any day