Using UniLife: A Walk-Through Guide

This page explains how to use UniLife.

What is UniLife?

UniLife is the main student portal of the University of South Wales. ‘UniLife’ is also used as an umbrella term for various student information web sites provided by the University, which are often referred to as ‘UniLife Channels’.

UniLife changes over time as alterations are made or new features added. We try to keep this guide as up-to-date as possible, however in the immediate aftermath of a change it can take a short time before the guide is updated.

If you would like to comment about any part of the guide, make suggestions or provide feedback, please email unilife@southwales.ac.uk.

UniLife without a UniLife login

Most areas of UniLife are open and accessible without a student login. Only the homepage and certain account-specific pages are not available.

UniLife home page

  • UniLife is designed to use a responsive layout – so it will look different depending on the width of your screen.
  • To find information, please use the Search tool
  • If you need to enrol, or if there are important announcements, these are displayed prominently on the homepage.
  • There is a navigational menu for the different information categories that are covered by UniLife on the home page (and pages in the UniLife A-Z)
  • There is a link to the Student List on your UniLife homepage
  • The features and promos area changes almost every working day
  • Your News and Your Events on the UniLife homepage are personalised and you can control which UniLife channels you want to get news updated from.
  • Online services such as email, calendars, cloud storage, appointment booking and e-learning systems are found in the area with the light blue background.
  • There are also a series of “Quick Links” to some of the most popular parts of the website.
  • There are Polls you can vote in on the UniLife homepage.
  • The Marketplace is a popular classifieds tool
  • Menus show what’s being served in our campus eateries each day
  • The Feedback link in the footer of every UniLife page allows you to send comments or ask questions.

Enrolment banner

The enrolment banner only appears at the start of the academic year, before you are enrolled (and for a few minutes after you have enrolled). It is there to let you know that you can use the online enrolment facility. After you have enrolled online, you’ll have to attend some induction events on campus.

Your Mail, Your Week, Your Documents, Your Account

The UniLife homepage has a prominent link to Your Mail. This take you to your email account, which is the standard Gmail service tied to your University email address.

Your Week includes information from your personal calendar. If you use your calendar for scheduling your time, it will inform you about upcoming appointments. Here, you can also find out which timetabling week we are currently in – which can be useful for the online timetabling tool. If you want to find out more, Google has prepared a Help Guide: Google Calendar Help

Your Storage allows you to store files online in a cloud drive. Based on Google Drive, this includes a basic word processor, spreadsheet software and presentation software. The documents are stored and edited online – so they are safe from USB key losses or hard drive failures. The UniLife team have prepared a page about Google Drive.

“Your Account” includes links to your “Public Profile” in the Student List and to your UniLife personalisation preferences.

Your “Public profile” listing is accessible to other students if they search for your name, and can include a link to your profile on Facebook if you add this information. If you do not want your profile to be found, you can opt out of being listed in the Student List on the Account Preferences page.

Your Account is the area where you can check and update personal records about you (eg your address and the courses and modules you’re enrolled on), see your library account, see your outstanding debts to the University (if any) and select which UniLife channels you want to subscribe to. There are some UniLife channels which you cannot unsubscribe from. Most channels, however, are optional, so we recommend you to have a look and select channels that you think would be useful to you.

Job Vacancies

The Job Vacancies feed on the home page lists the latest jobs from the Careers and Employability Services’ Opportunities database and the Students’ Union.

Marketplace

The home page also includes a feed of the most recent items posted to Marketplace. For more information and guidelines about this facillity, see the UniLife page about Marketplace.

Personalising UniLife

To get the most out of the student portal, try personalising UniLife. Decide what kind of information you are interested in – and which things you’d rather not read about.

What to do if UniLife is broken

Fortunately, it is rare that UniLife suffers disruptions. However, it can be all the more frustrating when it does happen, as it is the natural communication route to notify students of any disruptions to web services. If UniLife itself is disrupted, it can become more difficult to find out what is going on and how long the problems will persist.

That’s why the UniLife Team tend to use our public UniLife Facebook profile (and, to a lesser extent, our UniLife Twitter feed) to communicate with students in those situations. Of course, this is only possible if the disruption does not affect the University’s entire internet connection, and the team’s responsiveness is generally limited to normal office hours.

Contact us

If you have any questions, difficulties or comments about this guide, or about UniLife itself, please email us. We can be contacted through unilife@southwales.ac.uk, and we’ll be happy to respond.