Advice Zones

The Advice Zone offers a welcoming first point of contact for all your student enquiries

About Us

We provide you with fast, accurate advice, so you can focus on what matters most: your studies.

You can ask us how to change your course, contact your tutor, take time out or apply for Extenuating Circumstances.

Our team also issues ID cards, gives directions, helps you to register with the Health Centre, borrow a laptop, pay your fees online, print your own letters and use the self-service machines.

For any student query: if we can’t answer it, we will speak to someone who can.

One-to one appointments can be booked for:

  • Study skills
  • Disability and Dyslexia Service
  • Counselling
  • Mental Well-being
  • Money Advice
  • Progression Advisory Service
  • Careers
  • Academic Librarians

On Your Campus

Cardiff Campus Advice Centre

Cardiff

Glyntaff Campus Advice Zone

Glyntaff

Newport Campus Advice Centre

Newport

Treforest Campus Advice Centre

Treforest

Opening Times

Monday-Friday
8.30am – 4.30pm
Open all year (except when campuses are closed)

No appointment needed!

Common Topics

Here are some of the most common things students ask us about that we can support you with.

Postgraduate Research Students

The Graduate Research Office provides targeted advice, support and administration services for research students.

International English Students

Specialist advice for International English Students is available from the Centre for International English Students.

Partner College Students

If you’re being taught at a Partner College or through a franchise course, please contact your college first if you have queries. They may refer you to your Advice Zone.