Neighbours and Community Living

  • Good relations with your neighbours prevent stress and conflicts
  • Introduce yourself and share contact details
  • Be considerate and ensure your friends and guests are, too
  • Common problems: noise, incorrect rubbish disposal, poor security
USW Student Charter Information on this webpage forms part of our commitment in our Student Charter

Most of our students don’t cause problems in their communities. Unfortunately, some do, and some are suffering from their neighbours’ antisocial behaviours. Here’s how to reduce the risk of running into problems:

Know your neighbours

  • Introduce yourself. Communities are more secure when people know who lives around them.
  • Exchange contact details. If there’s a problem, it’s better if people can get in touch easily.
  • Keep them in mind. Do you have neighbours in a wheelchair? Don’t obstruct pavements with bins / bin bags any longer than you have to. Neighbours with small children? Clean up any broken glass and keep the pavement around your home safe. Student neighbours? Don’t throw a party the night before their exams.

Noise

People around you will have different lifestyles. Young families, elderly people, people doing 9-5 jobs, students on other courses – they all have different schedules.

  • Loud music, videogames/TVs and late night noise are the most common causes for complaints. When listening to music at home, consider using headphones. Don’t use subwoofers regularly.
  • Street noise. When you’re returning from a night out, do so without waking up the entire street.
  • Noise inside your house may travel. If you can hear your neighbours, they can hear you, too. Shouting, running, using noisy appliances such as washing machines and banging doors can probably be heard next door. Some noises, such as the washing machine, are unavoidable, but you can limit these to daytime.
  • Parties. If you want to throw a party, let neighbours know in advance, and make sure they know how to contact you if it gets too much for them. Also let them know the time by which the party will end and stick to that promise.
  • Guests can be noisy even if you aren’t. Ask your guests to be considerate. Encourage them to be quiet when leaving your home.

Rubbish

  • Rubbish and Recycling can clutter up pavements, become obstacles to people with impaired mobility or prams, attract vermin, and trigger fines if you get things wrong.
  • Don’t just leave bulky waste in the street when you move out. Make the right arrangements for it to be collected.

Security

  • Burglars find student areas attractive. Students own a lot of gadgets, and are sometimes lax about security.
  • Obvious student houses can put neighbourhoods at higher risk of crime. Piling up empty bottles in windows or putting out posters & banners lets criminals know that this is a student house.
  • Holiday security is vital: criminals know that many students go home for the holidays. Secure your home when you are going away.

Halls

If you are living with other students, you still cannot assume they have the same tolerance for noise as you do, or that they are following the same study / free time pattern.

Excessive noise levels in halls are taken seriously. Resident Tutors will intervene if noise levels lead to complaints.

What to do if you want to complain about your neighbours?

Resolving neighbour disputes can be stressful. The best way to address a problem is to talk to the people directly in a polite manner. Hopefully, they will take all reasonable steps to resolve the issue. The same would be expected of you, should a neighbour contact you.

If this does not solve the problem and you live in certain halls of residence, you can contact the Resident Tutors for your halls.

If you don’t live in halls and matters don’t resolve easily, visit your council’s website to find out who can solve community problems for you.